What Does a Quality Engineer Do?

As the name suggests, a quality engineer is someone who has been thoroughly trained to inspect, monitor and test various products and services to see they all meet the specified standards they are required to, especially in industries that are heavily regulated by the FDA and other agencies.

A quality engineer is a qualified and certified professional who with a basic understanding of the mere principles of evaluation and control, checks the workings and is responsible for the quality of a company’s product and services.

Those who provide quality engineering services aid to facilitate work in manufacturing plants, working in close association with the various department managers, staff and suppliers involved. They can help organizations minimize costs by ruling out wasteful ways of working as well as maximize the quality of products and services offered to clients.

Major Functions of a Quality Engineer

Quality engineering services transcend process, system, department and organizational boundaries, helping companies ensure that quality attributes and requirements in processes and products are maintained across every area of production.

The following are the various functions that a quality engineer is required to fulfill:

  • Quality Standards

    Quality engineers have the responsibility to closely evaluate the production process in a manufacturing plant, by monitoring, testing and inspecting every step of the process and then take steps to measure and control the workings in the unit. Their main aim is to establish, implement and maintain the quality management systems in place for maximum efficiency.They work in close relation with the product design team and aid in implementing established quality standards for each product manufactured, according to documented benchmarks for the entire production team. The principals of quality assessment are based on similar lines as that of ISO 9000, which highlights the ultimate criteria that need to be met by every product line manufactured as per a quality management system, in order to meet global standards.

  • Process

    Quality engineers are trained to set metrics for quality measurements in order to develop a well-performing production process, with reporting requirements clearly in place to assess the development of the product line. They instruct production teams to swear by and work as per the guidelines that have been established in quality manuals, by creating documentation that can easily be referred to at any given time.They execute proper documentation thorough record management processes, and often have an electronic data system for inspection of the procedures. They work in close relations with the staff, and enable them to respect and implement quality in their production process, by raising awareness in regards with the importance of delivering quality products.

  • Improvement

    A very important part of the responsibilities of quality engineers is to understand the production process, in order to pin-point loopholes and any areas of concern that have the potential to affect the production process or product quality. Of course, they also need to find viable solutions to help companies overcome any issues that affect the efficiency of production.Through optimal analysis of the root cause of various concerns in the manufacturing unit, quality engineers offer up corrective practices that slowly become new benchmarks for achieving a well-functioning production process. With a hands-on approach to fixing the problems that arise in a manufacturing plant, quality engineers work almost like doctors and enable an efficient quality management system.

  • Suppliers

    A quality engineer not only works to minimize cost and increase the efficiency of the production process, but also regulates the inflow of raw materials that are used in the manufacturing process. Hence, they are an integral part of the supply chain management in a manufacturing unit, working closely with the team to ensure quality of every aspect involved.Under a quality engineer’s watchful and qualified eye, all the raw materials and various components of assembly come together as they are required to, all the while meeting the necessary standards of quality. They can also help to make sure that suppliers provide and maintain the level of quality in materials required for the development of a product line.
  • Customer Focus

    All companies aim to provide the best to their clients based on what they need/want, and structure their own product line accordingly. With the help of a quality engineer, the work of setting up/customizing a new product line is properly monitored, and the level of quality that a product line is expected to maintain is also established and shared with the appropriate personnel.These quality standards, once established within the company, go a long way toward providing the necessary customer satisfaction by making products more customer-centric. Of course, consistency in quality is equally essential, and hence the quality engineer also looks into feedback from customers, with the aim to enhance the existing product line and the general practices of the company.

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